Quantum
For Field Operations & Merchandising

Quantum Issue TrackerMobile Retail Execution

Proven mobile platform managing 80+ agencies and partners with 500K+ store visits tracked. AI-powered routing, multilingual support, and comprehensive agency scorecards with < 60min median response.

< 60min
Response Time
80+
Partners
95%
Resolution Rate

Issue Tracker

Online
High Priority2 min ago

Display fixture damaged - Aisle 3

Store #1247, New York
In Progress15 min ago

Shelf restocking needed

Store #1156, Los Angeles
Resolved1 hour ago

Price tag correction completed

Store #1089, Chicago

Streamlined issue resolution workflow

From detection to resolution in under 60 minutes with automated routing and real-time collaboration.

01

Issue Detection

Field reps capture issues via mobile app with photos and location data.

02

AI Classification

Smart routing assigns issues to appropriate agencies based on type and location.

03

Team Assignment

Issues are automatically distributed based on expertise and workload.

04

Resolution & Tracking

Real-time updates and automated status tracking until completion.

Built for field operations excellence

Mobile-first design with enterprise-grade capabilities for seamless retail execution.

Mobile Retail Tool

White-labeled mobile web app with offline capabilities, GPS tracking, and multilingual AI support.

  • Offline data capture and sync
  • GPS-enabled store identification
  • QR code fixture scanning
  • AI translation for global markets

AI-Powered Issue Management

Automated classification, routing, and escalation with Llama 4 Maverick AI integration.

  • Smart issue categorization
  • Automated agency assignment
  • Duplicate detection and prevention
  • Dynamic troubleshooting guides

Multi-Agency Coordination

Unified platform managing 80+ agencies and partners with performance scorecards and real-time collaboration.

  • Agency performance analytics
  • Centralized communication hub
  • Custom workflow configuration
  • SLA compliance monitoring

Enterprise Integration

Enterprise SSO integration with comprehensive API access and audit trails.

  • Single Sign-On authentication
  • Real-time API endpoints
  • Complete audit logging
  • Custom reporting dashboards

Proven performance metrics

Real results from retail operations teams using Quantum Issue Tracker.

&lt; 60min
Median first response time
Managing 80+ agencies and partners efficiently
500K+
Store visits processed
Across global retail network
320K+
Images analyzed with AI
PyTorch and Llama 4 processing
AES-256
Encryption standard
Enterprise-grade protection

Multi-agency collaboration made simple

Coordinate across 40+ specialized agency partners with unified workflows and performance tracking.

Field Marketing Teams

Visual merchandising & displays

Maintenance Partners

Equipment & fixture repairs

Security Services

Safety & compliance issues

Cleaning Crews

Store presentation & hygiene

Tech Support

POS & digital system issues

Inventory Teams

Stock & planogram compliance

Advanced capabilities

Duplicate issue detection and prevention
Parts ledger and inventory tracking
Multi-language support with AI translation
Offline-capable field operations
Real-time photo and video capture
GPS location and store mapping
Custom forms and checklists
Automated escalation workflows
Performance analytics and reporting
API integrations with existing systems

Real-time analytics & reporting

Track performance, identify trends, and optimize operations with comprehensive analytics.

Response Times

47 min
Avg. first response

Active Issues

23
Across all locations

Resolution Rate

94.2%
Last 30 days
[ANALYTICS DASHBOARD: Real-time issue tracking, agency performance scorecards, trend analysis, and custom reporting tools]

Ready to streamline your field operations?

Experience the mobile-first issue tracking platform trusted by retail execution teams worldwide.

📱 Available on iOS and Android • 30-day free trial • No setup fees

© 2025 Quantum Online Technologies LLC